DESK
Help desk & user support
Your team asks, we answer — how-to questions, access issues, and day-to-day blockers.
- Ticketed support
- How-to guidance
- Access & roles
- Report tweaks
Bug fixes, version upgrades, performance tuning, and day-to-day user help — under a response-time SLA, from the certified team that knows your build. Whether or not we built it.
Software that's live needs tending — fixes, upgrades, new requests, and the occasional fire. A support plan puts all of it on one accountable team with a known response time.
Your team asks, we answer — how-to questions, access issues, and day-to-day blockers.
When something breaks, we diagnose and fix it — and apply security patches as they land.
We keep you on a supported Odoo version so you don't drift onto unmaintained software.
As your data grows, we keep Odoo fast — query tuning, indexing, and housekeeping.
Ready for another department or app? We add it without disrupting what's already live.
We watch uptime and keep verified backups, so recovery is a routine, not a crisis.
Three plans, one team. Move up whenever your usage grows — every plan includes monitoring, backups, and security patches as standard.
We're an official Odoo Partner. You get a team that understands your configuration — not a queue that re-learns it on every ticket.
Tell us your edition, version, and how critical uptime is. We'll recommend a plan and an SLA that fits — and audit what you have first.